Privacy Policy

This Privacy Policy describes SolarShield Retractable Awnings’ policies and procedures on the collection, use, and disclosure of your information when you use our services.

Information we collect

When you contact us, request information, or apply to become a dealer, we may collect your name, email address, phone number, mailing address, business details, project details, photographs you choose to send us, and your preferred method of contact.

We do not sell or rent your personal information.

How we use your information

We use the information you provide to respond to inquiries, provide and manage our services, maintain business records, evaluate dealer applications, refer inquiries to the appropriate dealer, and provide customer support. We may contact you by phone, email, text message, or mail in connection with those purposes.

Photographs and images

SolarShield Retractable Awnings will not use customer-submitted photographs publicly for advertising or marketing without obtaining permission.

Text message communications

If you provide a mobile number and consent to text messages, you may replySTOP to opt out of future SMS communications at any time. Message and data rates may apply.

Cookies and analytics

We use Google Analytics to understand how this site is used — which pages people read, how they arrived, and where they leave. To do that, Google Analytics stores first-party cookies in your browser that distinguish one visitor from another and keep a session together. We use these reports in aggregate; we do not use them to identify you personally.

This site does not run advertising and does not sell your data. Depending on your Google account settings, Google may associate this activity with its own signals across the sites and devices where you are signed in — that behaviour is governed by Google's privacy policy, not ours. You can clear these cookies through your browser settings at any time, or block them with a browser setting or extension. Your browser may also store a small amount of preference data, such as dismissing a notice, which you can clear the same way.

Third-party services

Forms on this site are submitted to our own server, which then delivers the message to our inbox through a third-party email delivery provider. We use what you send us to answer your enquiry — nothing else. The dealer portal is a separate system hosted on its own domain and is governed by its own terms and privacy practices — signing in there takes you outside this website.

Data security

We take reasonable measures to protect the information you provide. However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, ask us to delete it, and opt out of marketing communications. To make a request, contact us using the details below.

Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision.

Contact us

Questions about this policy, or a request regarding your information: