Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the SolarShield Retractable Awnings website (www.solarshieldretractableawnings.com) and the communication channels we offer, including our SMS/text message program. By using our website, submitting a form, or communicating with us, you agree to these Terms and to our Privacy Policy.

Who we are

SolarShield Retractable Awnings is a brand of Solar Shield, LLC, a manufacturer of retractable awnings located at 323 Clark Street Ext, P.O. Box 579, Milldale, CT 06467. We sell wholesale through an authorized dealer network.

Inquiries and dealer referrals

Information requested through this website or by phone is free and carries no obligation. SolarShield Retractable Awnings sells through authorized dealers rather than directly to homeowners; inquiries we receive may be routed to the dealer covering your area. Pricing, availability, and project timelines discussed before a written quote are preliminary and become binding only when set out in a written quote or contract signed by the parties.

SMS/Text message program

You consent to receive text messages from SolarShield Retractable Awnings when you check an SMS consent box on one of our website forms, text us first, or agree verbally during a call. Providing a phone number by itself does not enroll you in text messages. Depending on the consent you give, non-marketing messages cover replies to your inquiries, dealer referrals, and quote and order updates; marketing messages about special offers, discounts, and service updates are sent only where you have separately opted in to marketing texts.

• Consent is not a condition of purchase. You can do business with us without agreeing to receive texts.
• Message frequency varies depending on your requests and account activity.
• Message and data rates may apply, according to your mobile carrier’s plan.
• Opt out at any time. You can cancel the SMS service at any time. Just text “STOP” to (860) 406-7320. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• Help: reply HELP to any message, call (800) 723-7048, or email leads@solarshieldretractableawnings.com.
• Your number stays with us. Text messaging originator opt-in data and consent will not be shared with any third parties. Mobile numbers collected for SMS are not sold or shared with third parties or affiliates for their marketing purposes.
• Carriers are not liable for delayed or undelivered messages.
• If you have any questions regarding privacy, please read our privacy policy: https://www.solarshieldretractableawnings.com/privacy-policy
• Replying STOP ends all text messages from us. To stop marketing texts only, reply to any message or email leads@solarshieldretractableawnings.com.
• Eligibility: You must be 18 years of age or older to use this SMS service. By opting in, you confirm that you are at least 18.

Use of the website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of the site by, anyone else. You may not attempt to gain unauthorized access to the website, its server, or any connected systems, or use the site to transmit malicious code or unsolicited messages.

Content and intellectual property

The content of this website — text, photographs, graphics, and logos — belongs to Solar Shield, LLC or is used with permission. You may not reproduce it for commercial purposes without our written consent.

Warranties on our products

Product warranties are stated in the written contract between the dealer and the customer. Nothing on this website extends or modifies those terms.

Disclaimer and limitation of liability

This website and its content are provided “as is.” While we work to keep the information accurate and current, we make no warranties about its completeness or fitness for a particular purpose. To the fullest extent permitted by law, Solar Shield, LLC is not liable for indirect or consequential damages arising from use of the website. Nothing in these Terms limits liability that cannot be limited under applicable law, or the terms of any signed contract.

Governing law

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.

Changes to these Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised “Last updated” date, and your continued use of the website or our communication channels constitutes acceptance of the updated Terms.

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